At AI Image Alt Text Generator by BoomDevs, we strive to ensure your satisfaction with our services. If for any reason you are not completely satisfied with your purchase, we offer a 14-day replacement guarantee subject to the following terms and conditions:
Eligibility for refund
- Within 14 Days: You must request a refund within 14 days of the original purchase date.
- Unused Credits: Refunds are only applicable for unused credits within the specified time frame.
- Conditions: Refunds are granted solely at the discretion of BoomDevs and may be subject to verification.
Refund Process
- Credit Calculation: For each credit used, the customer will be charged according to the credit usage rate of $0.019 per credit. For example, if a customer uses 50 credits from the Basic Plan, the refund amount will be calculated as follows:
- Total Credit Usage Cost: 50 credits * $0.019 = $0.95
- Refund Amount: Original Plan Price – Total Credit Usage Cost = $4.99 – $0.95 = $4.04
- Transaction Costs: Please note that transaction costs may apply, and these will be deducted from the refund amount.
- Refund Amount: The remaining balance after deducting the credit usage cost and transaction costs will be refunded to the customer.
How to Request a Refund
- Contact Support: To initiate the refund process, please contact our customer support team within the 14-day replacement guarantee period.
- Provide Details: Provide relevant details such as your purchase information and the reason for the refund request.
- Verification: Our team will verify the eligibility of the refund request and process it accordingly.
Additional Information
- Replacement Guarantee: If eligible, customers may opt for a replacement service or a refund.
- Non-transferable: Refunds are non-transferable and will be issued to the original payment method.
- Timeline: Please allow up to [number of days] for the refund to be processed and reflected in your account.
Contact Us
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us at [contact information]. Our dedicated support team is here to assist you.
[Company Name] reserves the right to modify or update this refund policy at any time without prior notice.
